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  1. Click the Practice tab. 
  2. In the left-hand navigation menu, expand the Administrative tab.In the left-hand navigation menu, expand Feature Settings.



  3. Expand the Billing tab, and then click the ERA Processing Options tab. 
  4. Select each setting you want to modify.

    SettingDescription
    Claim Matching OptionsSelect criteria to use to match claim identifiers with identifiers in DrCloudEHR. The system matches the original claim identifier by default.
    Service Line Matching OptionsYou cannot modify the current default settings.
    Denial Adjustment Reason Codes

    Specify the status codes that indicate a claim was denied, and how DrCloudEHR should process denied claims. An ERA file containing the specified codes will be marked as denied.

    Note that you must also select the Denied Adjustment Reason option from the Denied Service Options menu to enable the denial process.

    Denied Service OptionsSpecify how to process denied services.
    Move To Next Responsibility OptionsSpecify how to process claims that should be moved to the next level of responsibility, such as to the patient's secondary insurance provider.
    Reversal Claim OptionsSpecify how to process reversed claims.
    Denied Claim OptionsSpecify how to process denied claims.
    ERA Handling OptionsSpecify how to post and allocate claim payments.


  5. Click Save.

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