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When you create a new encounter for a patient who is assigned a prior authorization number (PAN) in the system, the authorization details are shown in the encounter form. The application uses the PAN to track the services captured in the encounter against what is authorized, and displays the authorized amount balance, number of approved sessions, and billable units remaining.

Note that if the Service Specific Prior Authorization feature is enabled, the application blocks creation of new encounters and appointments if prior authorization does not exists for the corresponding service code.

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