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- Click the Practice tab.
- In the left-hand navigation menu, expand the Administrative tab.In the left-hand navigation menu, expand Feature Settings.
- Expand the Billing tab, and then click the ERA Processing Options tab.
Select each setting you want to modify.
Setting Description Claim Matching Options Select criteria to use to match claim identifiers with identifiers in DrCloudEHR. The system matches the original claim identifier by default. Service Line Matching Options You cannot modify the current default settings. Denial Adjustment Reason Codes Specify the status codes that indicate a claim was denied, and how DrCloudEHR should process denied claims. An ERA file containing the specified codes will be marked as denied.
Note that you must also select the Denied Adjustment Reason option from the Denied Service Options menu to enable the denial process.
Denied Service Options Specify how to process denied services. Move To Next Responsibility Options Specify how to process claims that should be moved to the next level of responsibility, such as to the patient's secondary insurance provider. Reversal Claim Options Specify how to process reversed claims. Denied Claim Options Specify how to process denied claims. ERA Handling Options Specify how to post and allocate claim payments. - Click Save.
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